finally understood the dialer after too much trial
I gotta say, using the software was kinda confusing at first and I had to figure out a lot on my own. The training seemed decent but it didnt cover all the tricky parts properly, especially the calling tools and dialer which gave me a hard time. I kept fumbling around trying to connect database details with the workflow, but it wasn't until a support call that things finally clicked. Before that, their telephonic support was a bit hard to reach, and invoicing procedures seemed complicated without proper guidance. It felt like I was more of a detective than a user at times. Sign-up was okay but I didn’t get much clarity on automatic updates either. Honestly, it could get better by having clearer instructions or more direct help because figuring everything without help took way too long and made it frustrating.