Finally, the support call was decent
The start was frustrating because the onboarding support took much longer than I expected, which was disappointing given the promise of smooth communication. I found myself waiting several times for responses to understand how the dialer and database tools were supposed to work together. However, when I finally reached the telephonic support team, they did a decent job clarifying the issues, even if the wait had drained my enthusiasm. Automatic updates happened silently in the background but did not speed up the process. The sign-up and payment process was straightforward enough, so that part was fine. Overall, I had hoped to get going faster and spend less time sorting out basics myself, but at least the support call I ended up with was helpful enough to make it usable, though it rightly earns only two stars due to everything else that slowed me down.