Finally samajh aaya ki support thoda slow hai
Jab maine WFHI ka software use karna start kiya, main expect kar rahi thi ki support log jaldi respond karenge aur sab kuch smoothly chalega. Lekin kuch din ke baad jo experience mila, vo thoda alag tha. Pehli baar jab maine database me kuch update kiya toh technical issue aaya aur mujhe turant help chahiye thi. Par support se baat karne me thodi der lag gayi, unka response time utna fast nahi tha jitna ki main soch rahi thi. Unhone jo solutions diye, woh useful the, lekin un tak pahunchne mein waqt lag gaya. Jo baat mujhe sabse zyada notice hui wo thi unka response sequence; pehle poochte hain problem kya hai, fir kuch baar delay hota hai, phir finally solution milta hai. Lekin ek achi baat yeh thi ki unhone training sessions ke dauraan software ke features ache se samjhaye, jisse thoda faida hua. Dialer aur database feature theek chal rahe hain, par jab urgent help chahiye thi, tab support ke thoda slow response se frustration hua. Payment process aur invoicing simple thi, yeh point main dena chahungi ki wahan koi dikkat nahi hui. Overall, software toh acha hai, par support system ka slow hona mujhe thoda disappointment diya. Main yeh kahungi ki agar aapko bahut tez response chahiye toh shayad yeh best choice na ho.