finally samajh aaya ki support actually kaisa hai
Mujhe initially laga ki support team zarur meri madad karegi quickly, par jab maine pehli baar call kiya toh lagbhag 10 minute se zyada wait karna pada. Fir jab baat hui, mujhe same baate baar baar repeat karni pad rahi thi, jo thoda frustrating tha. Lekin yeh bhi kehna padega ki jab finally kisi ne meri problem samjhi, aur patiently guide kiya, tab mujhe laga ki ye service kuch kaam ki hai. Training materials to theek the, onboarding mein bhi thoda structure tha par woh clarity nahi thi jiski mujhe umeed thi. Dialer and database ko samajhne mein bhi time laga, aur automatic updates se kabhi kabhi thodi confusion hui. Payment aur sign-up process mein koi extra dikkat nahi aayi, woh asaan tha. Mujhe lagta hai agar support thoda proactive hota aur waiting time kam hoti toh overall experience better hota. Abhi toh thoda disappointment hi zyada raha.