Finally it didn’t click; felt like a step down from what I used before
I was hoping this software would at least match what I had worked with previously, but the moment I started using it, things felt off. The sign-up and payment process was tedious compared to other platforms I’ve encountered, and it wasn’t clear enough. When I moved on to the database and calling tools, the interface and support didn't feel refined or user-friendly. The training seemed basic and didn't match my expectations; it left me feeling more confused than confident. Telephonic support took longer to respond than I'd anticipated, making it harder to resolve doubts quickly. A few aspects like automatic updates worked fine but couldn't compensate for the overall clunky experience. Honestly, I kept hoping it would start to make sense but it just never did, and that was disappointing since I had used better systems before.