Finally got what I needed, but it was a hassle
I wasn’t sure where to start with the pre-purchase information on WFHI’s platform. At first, I thought it would be straightforward to locate details about the features, but the site layout was a bit confusing. Pages had too many options and I wasn’t sure which one to click on for things like the software capabilities or the training modules. There was some useful information in the FAQs, but it took a while to find it amid other content that felt somewhat scattered. I also tried calling support, which was helpful in answering my few questions, yet I still felt like I couldn’t fully understand what I was signing up for. Going through the sign-up and invoicing process wasn’t difficult, thankfully, but these initial steps made me a bit hesitant about whether it was right for me. I’m glad I eventually was able to find the information and get some clarity, but it took longer than I expected and wasn’t as smooth as I hoped. Overall, I have mixed feelings about the ease of finding what I needed before buying.