3 out of 53 of 5Unverified experienceSupport and communication
Finally got what clicked, and what didn’t
At first, I struggled with understanding how the database syncs with the calling tools during active workflows. It felt like a puzzle with missing pieces, and I had to spend quite some time figuring out that the software required certain manual updates alongside automatic ones to really work efficiently. On the other hand, the dialer interface itself was intuitive and didn’t take long to get used to. I wish support had been more proactive in explaining these nuances rather than leaving me to discover on my own. Once I got past the initial confusion with updates and syncing, things clicked better, but that learning curve was a bit steeper than expected.