finally got set up but it took way too long
So yeah, I started using the wfhi software but honestly it took quite a long time to get going properly. The sign-up and invoicing were okay I guess, no big complaints there, but moving past the training phase was kinda slow. I kept having to call support to understand how to use the dialer feature and the database management stuff wasn’t very intuitive at first. It was a bit frustrating waiting around during those steps when I just wanted to start working smoothly. On the plus side, once things were set up, the automatic updates kicked in nicely and those didn’t create any problems. But I definitely felt like way too much time was spent just figuring out how things worked before I could use it fully. So the outcome is that I’m now using the tools fine, but this delay in start was annoying enough that I’m not sure I’d recommend if you need quick setup.