finally got my invoice sorted but that was about it
My experience with the sales and pre-purchase process was mixed. Things didn’t go smoothly at first because the initial sign-up was confusing, and I wasn’t sure if all the labels corresponded to what I needed. When I encountered some issues with access, the sales team didn’t seem very quick to respond or fully understand the problem. Their communication felt a bit distant and not very helpful in clarifying what was going wrong. There were delays in getting basic clarifications, and I felt like I was chasing them more than they were assisting me. What worked out in the end was that I did receive the invoice correctly, and that part of the paperwork process was straightforward and error-free. But, honestly, the experience left me feeling a little unsure about relying on this service for the long term because of how the early stages unfolded. Had the sales and support been more proactive, I might have felt more confident. As it stands, I was left waiting and wondering for longer than I expected.