Finally got it when dialing clicks, but support was patchy
At first, using the dialer was a bit of a mixed bag. I followed the instructions provided, but some features weren’t immediately obvious, which led me to try out different options on my own. The database integration was solid from the start, so that part saved me some time and stress. As for support, I did reach out a few times; while they answered politely and gave decent advice, sometimes I felt I was left to figure things out on my own. It was like they guided me only partway rather than through the full solution. One moment when it all clicked was when I finally understood how the automatic updates adjusted the software without me needing manual input, which made a noticeable difference. Invoicing and payments went smoothly with only minor confusions that I sorted out eventually. So overall, I’d say the experience was fairly balanced — some good features and assistance, alongside a bit of trial and error from my end before things made sense.