Finally gave up after endless waiting, no progress made
The moment it became clear that this just wasn’t going to work for me was when I realised the amount of time spent waiting for basic support responses was ridiculous. Every call to their telephonic help ended with vague assurances but no real solutions. I tried following the onboarding flow a few times, but constant glitches with updates and dialer malfunctions meant I couldn’t progress with the training as expected. The database feature never integrated smoothly into my workflow either, causing more frustration. On top of that, the invoicing and payment steps felt redundant, forcing me to go in circles without clarity. I also noted that the sign-up process promised things that weren’t delivered during day-to-day use. I spent too long repeating steps, hoping for a breakthrough that simply didn’t come. At some point, I just had to stop investing effort, as the overall experience was more headache than help. This software and service did not meet my needs in any meaningful way.