Finally figured out how support clicks into place
I won’t lie, figuring out the support system was a bit of a journey. At first, I felt like I was mostly on my own trying to piece together how to use the database feature and dialer correctly without much hand-holding. But then one of the calls clarified a few key points, and things felt brighter. From that moment, it became easier to troubleshoot minor issues myself, dialing and logging calls just clicked better. They did provide help but you do have to put in some work yourself initially before it all lands properly. I guess it’s kind of a mixed bag because while the support wasn’t overly pushy, it wasn’t spoon-feeding either. This middle ground means you’re fairly autonomous once you get past that learning curve, which in the end felt like a fair trade-off to me.