4 out of 54 of 5Unverified experienceTraining and onboarding
Finally felt confident using the dialer and database features
By the end of the training and onboarding sessions, I felt more confident with the dialer tool and how to manage the customer database efficiently. Initially, I struggled with some interface elements and how the automatic updates impacted my workflow, but the guidance during the practical sessions helped me understand these better. The telephonic support was responsive when I had questions outside of training hours. My only small issue was that some instructions could have been delivered less quickly so that I could absorb them better. Payment processes were clear and straightforward, a nice contrast to some other platforms I've tried. Overall, the increased confidence made a big difference in my day-to-day use.