finally confident with dialer setup, training was slow
By the end of the training, I felt confident using the dialer which was a big plus. However, the overall pace of the onboarding was slow and kind of draining. I had to wait at times between sessions which interrupted momentum, and some topics felt dragged out, making it harder to stay focused. That said, the quality of information once delivered was helpful, especially when the telephonic support clarified finer points about the database feature and the automatic updates. Sign-up and payment were straightforward enough and didn't add stress. My confidence boosted mainly because of that solid dialer training; the rest was a mixed bag. It would have been better if the training was more streamlined, giving me the needed details faster without wasting time on repetition. So while I’m comfortable using the software now, I think future onboarding could improve to make users feel ready without so much waiting and slow pacing involved.