finally clicked when i got to using the dialer
I didnt fully get the onboarding right away because some steps felt a bit abstract, and the training videos were not always very clear. But when I started using the dialer and making live calls through the software, that’s when things clicked for me. Suddenly the jargon and procedures made more sense, and I could connect the dots easily. The onboarding seemed to rush over some basic explanations which made me pause a few times, but the hands-on aspect helped fill in the gaps nicely. I think if the early sessions had included more practical examples instead of just talking through features it would have been better. Overall though, I felt the training was helpful once I was actively engaging with the platform.