Final sign-up step felt less straightforward than expected
I was generally satisfied with the sales and pre-purchase flow because the training introduced me clearly to most features early on. However, I found myself waiting longer than I hoped before getting access to the full dialer tool, which slowed my initial workflow plans. The walkthrough was thorough though somewhat repetitive on the account setup and payment options, which felt redundant after the first confirmation. When the moment came to finalize signing up, a small confusion in the payment confirmation process caused me to pause and reassess my information before proceeding. Those extra few minutes were frustrating, but once they clarified it, everything else moved along well. In balance, while the sales journey wasn’t perfectly streamlined, the detailed explanations and supportive staff had me mostly confident by the end. I think adjusting that final step for clearer, quicker closure could solidify the overall process exceptionally.