Final setup usable but training did not solve all issues
The onboarding training did not address some of the problems I encountered while trying to configure the dialer with the database. I followed the instructions carefully but issues arose when the calling tools did not sync as expected. I called support and while the telephonic help was available, the solutions provided were limited and often generic. Although the software underwent automatic updates, these didn’t seem to fix the core problems I faced during setup. Sign-up and invoicing processes were handled adequately, but the continued technical difficulties during early use meant I was not able to benefit fully from the training or the software features. In the end, I was left with a system that functioned with restrictions. This outcome did not meet my expectations but at least the basic workflow was functional enough to continue with further adjustments on my own.