Final result: very limited support
I found the responsiveness of the people at WFHI during sales and pre-purchase quite disappointing. While browsing their offers and trying to understand which software and training package suited me best, I reached out with several questions. Most of the time, it took too long to get any meaningful response. Emails asking about invoice details or about the dialer features sometimes went unanswered for days. When calls were answered, the replies were brief and often failed to clarify my doubts fully. This made the whole sign-up process feel frustrating and slow. In the end, I completed the steps but with a lot of guesswork. Billing explanations were also limited. I had hoped to receive more helpful support to guide me properly through the process, rather than waiting repeatedly. Overall, the outcome was that I became uncertain about some features and had a hard time trusting that everything was set up right. So while the final sign-up was possible, the level of responsiveness was nowhere near what I expected. It definitely left me feeling unsatisfied and wary about continuing without better support.