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Final outcome theek tha, par kaafi cheezein khud samajhni padin

3 out of 53 of 5Unverified experienceSupport and communication

Final outcome theek tha, par kaafi cheezein khud samajhni padin

Software aur support dono ka apna experience raha. Initial onboarding flow se lekar dialer aur database ko samajhna thoda complicated tha. Support team se madad maangi, lekin har choti choti baat mein toh nahi pata chalti unse, apne taraf se thodi research aur trial-error karni padi. Training material main kaafi basics cover hua, par advance features ko samajhne ke liye extra time laga. Payment aur invoicing process normal tha aur usme koi dikkat nahi aayi. Automatic updates se software mein naye features aaye, magar unke baare mein bhi self-explore karna pada. Finally, software chalane mein koi badi problem nahi aayi, par agar support thoda aur proactive hota toh shayad zyada asaani hoti. Overall, kaam ho gaya hai, bas thoda aur user-friendliness chahiye jo har baar har user ko ache se guide kare.

Kishore Maitri GaonkarTamil Nadu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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