final outcome: pura setup chal nahi paaya
Mujhe laga tha ki support mujhe acche se onboard karegi par actual mein kaafi mixed experience rahi. Sabse pehle jab maine sign up kiya to initial onboarding training se kuch basic cheezein clear ho gayi thi, jaise ki software access aur dialer setup. Par jab maine database feature use karne ki koshish ki toh kaafi baar connectivity issues aaye jisse mera kaam ruk gaya. Support team se contact kiya, par unka jawab milne mein kaafi time lagta tha aur har baar re-explain karna padta tha mera setup problem. Ye lag raha tha ki wo sirf ek baar ka problem fix kar rahe hain, koi continuous support nahi thi. Automatic updates bhi bina bataye aate rahe aur wo kabhi kabhi software ka interface change kar dete jo confuse karta tha. Ultimatum ye hai ki mere liye yeh setup fully functional nahi raha aur isliye main is product ko recommend nahi karungi kyunki mujhe lagta hai ye tools mere workflow ke hisaab se sahi nahi hain.