Figuring out the sales process took more effort than I hoped for
Before purchasing, I expected the sales and pre-purchase phase to be straightforward with clear information on all features and pricing. In reality, I found myself having to piece together quite a bit of detail on my own. While the sign-up flow worked smoothly, I felt upfront explanations about invoicing and payment options could have been more transparent. The available info covered most basics but left some questions open that I resolved via support calls. This was a bit frustrating since I prefer to know everything clearly before committing. However, I was pleased with how consistent the product behaved once I started using it, which made the extra effort before purchase worthwhile. Still, I think adding a deeper FAQ or walkthrough for new buyers would reduce guesswork. Overall, the experience was okay but knowing more upfront would have been a relief and saved time.