Figuring out the database feature took some effort, but sales process was clear
Before purchasing WFHI's software, I expected a straightforward sales and pre-purchase process, and mostly that turned out well. The sign-up was relatively simple, and the payment and invoicing steps were clearly communicated, allowing me to proceed with confidence. However, once I started exploring the database feature, it required more self-exploration than I anticipated. The software’s training materials provided a foundation, but I found it necessary to work things out myself to fully understand how to integrate the database with my workflows. There was little real-time support during this phase, so trial and error was typical for me. While the calling tools and dialer were easier to operate, the database required an independent learning curve. Despite that, the automated updates improved software functionality without disrupting my work. Overall, the sales and sign-up side of WFHI was smooth, but adapting some features demanded personal effort, which I was prepared for and managed successfully.