figured out some things but others required more effort
The sales process felt like a bit of a puzzle. I had to work out quite a few details myself that maybe could have been explained earlier or more clearly. On one hand, the initial information about the product and features was enough to get me interested and ready to dive in. But once I signed up, I realized I had to spend time exploring the dashboard and calling tools to fully understand how they fitted into my workflows. I appreciate that the team was available to answer questions, yet I wish there had been a more structured pre-purchase walkthrough or demo. Still, once I got going, the experience balanced out, with some useful tools and some rough patches to figure through.