Figured out sales info was good, but could be clearer
So, I spent a lot of time trying to make sense of the sales and pre-purchase info on the website. Honestly, a lot of it seemed straightforward once I pieced things together, but that took some time and I kept going back and forth on whether certain features were included or if extra fees applied. On the positive side, the contact for queries was responsive enough—but the initial info itself could have been presented in a clearer way to avoid guesswork. The pricing and packages are there, but it wasn’t always easy to tell what matched my needs best. At the end of the day, I did get the gist, but I felt the process could be a lot smoother for new customers who don’t want to spend extra time figuring things out. So yeah, a mix of good access to support and room for improvement in upfront explanations.