figured out most things on my own
Reflecting on my time with WFHI, a lot of the sales and pre-purchase information required me to work through the details myself. The basic software functions were outlined, but the nuances of things like the dialer's integration and database customization weren't thoroughly explained upfront. That meant the onboarding and training were useful, but I often felt I was piecing together how things really worked without much proactive guidance. Signing up and handling invoicing were relatively smooth, although I had to figure out some aspects around payment timing on my own. It's been a bit of a learning curve, but ultimately the system has met my needs quite well. If WFHI provided clearer pre-purchase communication or more guided walkthroughs, it would help newcomers get started faster. Even so, looking back, I’m glad I chose their software and training as it covers the essential elements I needed for remote work.