Figured out most steps myself except one clear point
The sales and pre-purchase process was mostly something I had to learn on my own, which was fine, but one part stood out as not straightforward. Getting the invoicing information and understanding the payment cycle required extra effort and cross-checking details from support. Besides that, the rest of the sign-up and onboarding felt like standard self-guided work with helpful training links available. The software itself, with the dialer and database, became easier once I was inside the system, but I wish the early purchase steps had more explicit guidance. That single point around billing clarity was a bit frustrating initially, but telephonic support was there to help. Overall, I think the experience required me to figure out a lot, yet that one unclear step stuck out the most.