Figured most things out myself, ended up satisfied
I had to do quite a bit of figuring out on my own before finalizing the purchase because the pre-sale information was useful but somewhat sparse. The product descriptions and demos gave me a general idea, but I found that the actual onboarding and training tutorials were the key to understanding how everything works in practice. Once I got into the training, it all started making sense and the software itself was easier to navigate than I expected. The sign-up process was also quite straightforward once I overcame the initial uncertainty, and invoices came as expected without much hassle. I do wish there had been a bit more guidance earlier on, which could have saved some initial confusion. Nevertheless, my conclusion is quite positive since I managed to set up a remote workflow securely and with little outside help. So, despite some trial and error, I am happy with the outcome and would consider continuing to use the software.