Figured it out mostly on my own, but got there in the end
I decided to try out the WFHI software and training because remote workflows are becoming a thing, and I wanted to see how this platform works. The sign-up and invoicing process was mostly clear, but I found that a lot of the information about using the calling tools and managing the database needed to be worked out by me. The training modules were decent but scattered, so I had to watch some videos a few times to really understand how to use the dialer effectively. Support was helpful when I reached out, though I wished there’d been more guidance upfront. The automatic updates were seamless and didn’t interrupt my use of the software, which was a plus. All in all, I’m pleased I figured things out mostly on my own, but I wish there had been a bit more thorough pre-purchase assistance to avoid some confusion.