Few Useful Features but Missing Clear Wait-Time Info
While using the sales and pre-purchase process, I noticed that the onboarding flow sometimes felt a bit slow, especially during steps when I needed to wait for data synchronization. The software’s calling tools worked generally well, allowing me to test the dialer functionality with the sample database, but the delay between clicks and actual call initiation was noticeable. Registration and payment went smoothly, which was a relief, but I had a small reservation regarding how repetitive some confirmation screens were, making the entire sign-up seem longer than necessary. Telephonic support was reachable, though occasionally there was some waiting involved before I could get through, and the agent provided clear guidance on database and update questions. Automatic updates themselves didn't create issues, but the time they took added to my overall waiting experience during setup. Overall, I found several parts of the software and onboarding useful but expected a more streamlined approach with less repetition and clearer expectations about waiting periods.