Felt unsure throughout, sales process left me doubting
By the time I finished going through everything related to the sales and pre-purchase steps, I did not feel confident about moving forward. The explanations lacked clarity, and I was often left waiting for responses without a clear timeline, which made me question the professionalism of the entire process. The training descriptions and software demos didn’t quite match the actual features described earlier, causing further doubts about what I was committing to. I wanted support that was proactive and straightforward, but that was missing. The billing and invoicing process also raised some red flags because I wasn’t sure how the charges were calculated. Overall, the experience made me hesitant to proceed since I ended up feeling like essential information was either glossed over or hidden.