Felt unsure initially but might try again
Before I decided to go with this software and training, I expected the sales experience to be very straight and reassuring, since the product promised a lot in terms of workflow support. However, the pre-purchase communication was somewhat mixed. On one hand, the agents were patient and provided detailed information on the software's features and onboarding steps, which helped build a bit of trust. On the other hand, some of my questions about the call tools and database went unanswered or I received conflicting answers, which naturally made me doubt if this was the right fit. The sign-up and invoicing were straightforward enough but nothing exceptional. I think if I consider purchasing again, I’ll expect more transparency and clearer answers upfront. Overall, I’m not fully confident yet but willing to give it another try if needed.