felt unsure even after sales talks
To be honest, I had quite a mixed feeling by the time I finished the pre-purchase discussions. The sales team was polite and answered most of my queries but there were moments when I felt important information was a bit glossed over. The sign-up process itself was clear, and invoicing was straightforward, but I wasn’t fully confident about how smooth the whole setup and training would be. Some parts of the demos seemed helpful but there were technical bits about the database and calling tools that I wasn’t sure would fit with my workflow. Despite the sales team’s patience, in the end, I’m left unsure whether this product will meet all my needs as I wanted. I think there’s room for more transparency in what the software can do before pushing towards a sale.