Felt unsure by the end, mostly because of access problems
I wasn’t really confident the software would hold up when I first started. The initial steps to get access were confusing, honestly, and I kept wondering if I’d done something wrong. At least the database feature was okay; it worked as expected, which helped a bit. But I found myself circling back to the fact that I couldn’t fully trust the system, even after a week of using the dialer tool. Every update seemed to fix one thing but break another, so by the end, my confidence was worn down. It’s a shame because some parts of the training were clear, but the access hurdles stuck with me throughout, making it hard to feel settled overall.