Felt unsure by end, despite clear invoice
I had quite a few back-and-forths with sales about the entire onboarding process, which honestly got tiring. They were polite but I just didn’t feel entirely confident about the timelines or what exactly was included in the software package by the end. The invoicing process was straightforward, I’ll grant that—it was easy to understand and I got prompt emails after signing up. But that clarity didn’t really make up for the vague responses I got about setup speed and dialer features. Waiting times combined with inconsistent information meant I wasn’t sure if this was the right choice for me. So even though the billing part was well done, my overall confidence about the product and how it would really work for me was pretty low when I finished the sales process.