Felt unsure at the end, unlike what I expected
I really wanted this to be straightforward and empowering but by the end of the sales and pre-purchase process I felt quite unsure about things. I had expected to finish the sign-up and onboarding smoothly with clear guidance, but instead the information came in bits and pieces. I hoped the billing and invoicing would be simple but ended up feeling a bit confused about the steps. While the software dashboard seemed promising, I still felt hesitant about the ongoing support and whether the tools would match exactly what I needed. Compared to other services I've tried, this felt less confident and more disjointed, leaving me wondering if I fully understood how everything worked together. The automatic updates seemed fine, but I did not feel that they were explained well upfront. Overall, while I appreciated some initial explanations, the experience left me a bit doubtful and not as confident as I wanted to be before committing fully.