Felt unsure after sales process lacked clarity
I was interested in WFHI’s software and went through their sales process expecting clear information. However, by the end of it, I felt less confident about what exactly I was committing to. The explanations about ongoing support and updates weren’t very clear, and I didn’t get a good sense of how the billing and payment steps would work in reality. There seemed to be some gaps in communication, and I found myself with unanswered questions about the database and calling tools. The sales team was polite but didn’t provide much concrete information that could have helped me decide firmly. Overall, it felt like the missing details made me hesitant. Without clearer information upfront, it’s difficult to be sure if this software would really suit my needs in the long term.