1 out of 51 of 5Unverified experienceSales and pre-purchase
Felt unsure after sales process
At the start, the sales team seemed helpful and answered lots of my questions clearly but I still wasn’t fully confident about signing up by the end. The information about what the software offers versus what I actually need felt a bit vague at times and I found it hard to imagine how it would fit my particular way of working from home. There was good detail provided upfront, but I kept wondering if I’d get overwhelmed by figuring stuff out myself after purchase. The invoicing and sign-up processes were smooth enough, but overall I didn’t feel ready or assured enough to continue with the service based on that experience.