Felt uncertain throughout, software wasn’t user-friendly
I really struggled to feel confident with the software after several attempts to adapt to its flow. The steps did not seem intuitive, and even after multiple sessions with the dialer and database tools, I found myself confused about the proper order to follow. The automatic updates sometimes disrupted the process instead of helping, which increased my frustration. The onboarding was rushed and left me guessing without much clarity. Even reaching out to telephonic support didn’t provide the reassurance I needed; the responses felt generic and not entirely helpful. The payment and invoicing system added to my uncertainty because the details weren’t straightforward, making me hesitant every time I needed to check. Overall, I ended up feeling more unsure than equipped to handle the software because nothing felt well explained or arranged. It was hard to trust that I was using the platform correctly when each step seemed to require more guesswork than guidance.