Felt uncertain by the end: what was missing?
Although I was initially interested in WFHI because of their software and training offerings, by the end of the sales process I still felt a lack of confidence. While the invoicing and sign-up procedure were relatively smooth, I found the pre-purchase explanations about the calling tools and database integration to be incomplete. There was no clear demonstration or trial period, which left me guessing how well these would fit in my remote workflow. The training seemed promising but somewhat generic — I expected more tailored content that addressed my specific needs. On the positive side, the support team was polite when I contacted them for clarifications, so that gave me a little reassurance. Still, my decision was held back by these missing pieces, and I wasn’t fully sure if the software would deliver the ease of use promised. All in all, there was at least a glimpse of potential, but I wished for more upfront transparency and confidence-building during the sales steps.