Felt uncertain after training was done
I went through the WFHI onboarding and training to get familiar with the remote workflow software and calling tools. The training covered all main features, but I did not feel confident about using the database feature effectively by the end of it. The onboarding process was methodical, but it seemed to move at a pace that didn’t suit me fully. The telephonic support was available, but I didn’t use it much due to uncertainty about what questions to ask. Overall, I would say I finished feeling unsure about being ready to use the system independently right away.