Felt totally confusing and misleading from the start
When I first read the descriptions and labels on the sign-up pages, I expected something quite straightforward and intuitive. Instead, the actual software and onboarding flow left me totally baffled. The terms they used seemed to suggest easy database integration, but once I got in, the features behaved nothing like I thought they would. I had anticipated some clear guidance using the calling tools and dialer, based on the wording, but it felt like I was dropped into a whole different system with unintuitive menus and labels. Honestly, the whole experience felt disjointed; the labels should have matched what's really behind the scenes. It was frustrating because I kept expecting the onboarding instructions to align better with the words used in the software, but that just didn’t happen. Navigating felt more complex than it needed to be, especially compared to other systems I've tried. Unfortunately, this made the whole process feel very misleading instead of helpful.