Felt time wasted, mostly due to slow start and unclear steps
Looking back to when I first started with this software, my initial feeling was quite frustrating because it took much longer than I expected to actually get going. The sign-up process was straightforward enough, but after that, the onboarding seemed slow and a bit confusing; I wasn't always sure what the next step was, and it felt like simple issues could have been handled faster. The database and calling tools were decent once everything was set up, but it took quite a bit of time to reach that point. I can appreciate that the training tried to cover many aspects, yet it often felt patchy or overly technical in parts. Probably that’s why it dragged on more than I had hoped, and I couldn't stay fully engaged. The support was okay later on, but it didn’t fully compensate for the early delays and unclear guidance. Overall, I look back with a sense that the waiting and ambiguity slowed the process down more than it should have.