felt stuck waiting around too long before starting
Honestly I was excited to get going with the software and training but it took way longer than I thought it would. The sign-up process was okay but then the invoicing took its own sweet time to appear. I was hoping to dive into the onboarding right after payment but there was some delay before that was accessible. The database feature was something I looked forward to using early on but I had to wait weeks to get full access and figure out the dialer setup. Training itself was decent but since it started really late, my whole schedule got pushed back. Calls to support were alright but didn’t speed things up much. I guess some of it might be normal with such software but I would have preferred if the initial sales and setup steps were quicker. It felt like I was ready mentally but the platform kept me hanging for too long which lowered my motivation. On the plus side, after the wait, the automatic updates worked smoothly and improved the interface. Maybe next time I’d try to understand the whole payment and onboarding timeline better before deciding when to begin. So overall, not the worst but definitely slower than I had hoped to get things rolling and start using everything properly.