Felt stuck often, had to figure out many things solo

Felt stuck often, had to figure out many things solo

I honestly felt frustrated because I had to spend a lot of time figuring things out by myself rather than getting clear guidance from support. The documentation was not detailed enough, and the telephonic assistance often assumed I already knew the steps, which wasn’t the case. While some features like the call dialer worked fine, onboarding details and database setup weren’t clearly explained. This left me feeling lost especially during the early phases, even though the software itself had potential. I really needed more proactive support rather than waiting on me to troubleshoot repeatedly.