Felt stuck and uncertain throughout the process
I was pretty disappointed overall with how the whole software access and setup felt. There was one moment when I tried to adjust settings in the dashboard and the system froze, which made me feel like I would definitely need to ask for help again next time I encounter an issue. Beyond that, much of the training didn’t feel very thorough or tailored to my needs, making me question how well I could rely on it for consistent workflows. Automatic updates seemed to happen quietly but I’m not sure if they changed things enough to make a difference. Telephonic support was decent when I reached them but I found the wait times off-putting. Signing up and paying invoices went as expected, but without clear guidance I felt lost as to whether I was following the right steps or missing something important. Altogether, the experience felt frustrating and uncertain rather than empowering, so I suspect I will need to call support again and not just the one time.