felt straightforward but clear enough
My experience with the sales and pre-purchase phase felt pretty straightforward overall. They explained the basics clearly, especially when I asked about how the invoicing worked, which was a relief. There was one moment during the call when a specific feature was described more in detail and I appreciated the clarity there, though a lot of the other parts were a bit vague, leaving me to figure things out on my own later. Despite that, the whole process felt like it came through without too many surprises or complications. What stood out was their ability to summarize things clearly when pressed, even if the full picture wasn’t painted upfront. It left me feeling confident enough to proceed without too much hesitation, even if I wished some sections were more detailed from the start. Still, it was a positive interaction, and that clarity in certain moments helped me decide to go ahead with the software.