Felt steady day to day, just some onboarding hiccups
My experience with the training and onboarding was mostly positive but had a few minor issues that stand out. Initially, the first setup and training sessions created a solid foundation for using the software and calling tools. However, as I continued using the system daily, I noticed some inconsistencies in how new features were introduced through updates without much warning, which sometimes made me stop to reassess workflows. That was a bit frustrating because I had gotten used to a particular settings layout. On the plus side, the training was thorough enough that I could adjust fairly comfortably after a day or two, even though I felt like the onboarding sequence might have benefited from a better follow-up or refresher session once those updates rolled out. The payment and invoice system worked fine all along; no complexities there. So, overall, I felt pretty confident with the tools day to day, but I do think a slightly smoother transition for updates and continued training could make a significant difference in usability and comfort in the long run.