felt solid getting help whenever needed though setup was mostly onetime

felt solid getting help whenever needed though setup was mostly onetime

The initial setup was quite a chunk of work to get through, so there was a moment of feeling overwhelmed, but after that, most things ran pretty smoothly. I kept needing to call support because some parts of the dialer and database tools had quirks only noticeable after rolling them out across a week of actual use. Calling their telephonic support helped a lot, they’d always guide me through and seem willing to stay on the line while I tried the fixes. What I liked was that the ongoing support felt really accessible, even though the major training and onboarding was clearly more of a one-off push. Overall I’d say feeling supported like that made all the difference in sticking with the software.