Felt smooth mostly, just a tad out of order maybe
So, honestly, the sales and pre-purchase experience with WFHI went pretty smoothly for me. I mean, the sign-up and payment steps seemed clear enough, but in the flow, I felt like some parts could have been reordered a bit to make more logical sense. Like, maybe they could have asked for more details earlier before diving into the training options. It was as if I was skipping back and forth a bit when going through the dashboard and the information packs. Don’t get me wrong, it wasn’t confusing, just felt like a casual chat where you'd prefer to ask key questions first before everything else. I think they want to show you the software's features before finalising purchases, but sometimes it felt backward from my perspective. Besides that, the invoicing was straightforward, with clear instructions. The dialing features were introduced nicely during the demo, which helped. Overall, pretty good but could improve the step order for smoother flow, that's why I gave it four stars.