felt slower than expected, more waiting than planned

felt slower than expected, more waiting than planned

I was expecting a quicker sales and pre-purchase process based on the website info, but the actual sign-up and invoicing took longer than I thought. There was more waiting for verification and repeated calls with support before the account was fully active. The training introduction was scheduled with a bit of delay too, which slightly threw off my initial plans. Compared to what I imagined, it felt like there was a lot of back-and-forth communication and some unnecessary repetitions. However, once set up, the software and dialer worked okay during the first few days, so the waiting wasn’t totally wasted. Overall, the whole experience felt a bit stretched out but manageable.